Shipping Policy

Thank you for shopping with Radiant IVY. This Shipping Policy outlines how we process and deliver your orders.

1. Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays).

Once your order has been processed, you will receive a confirmation email with your tracking information.

Please note that processing times may be extended during high-demand periods, promotions, or holidays.

We ship internationally. Estimated delivery times are as follows:

Please note that these are estimated delivery times and are not guaranteed.

Delays may occur due to:

Shipping costs are calculated at checkout based on your location and selected shipping method.

We may offer free shipping promotions from time to time.

Once your order has been shipped, you will receive a tracking number via email.

Please allow 24–72 hours for tracking information to update.

For international orders, you may be required to pay customs duties, taxes, or import fees upon delivery.

These charges are the responsibility of the customer and are not controlled by Radiant IVY.

It is the customer’s responsibility to ensure that the shipping address provided is accurate and complete.

If an incorrect address is provided, we may not be able to change it after the order has been processed.

Radiant IVY is not responsible for orders shipped to incorrect addresses provided by the customer.

If your order is delayed beyond the estimated timeframe, please contact us.

While we work with reliable shipping partners, Radiant IVY is not responsible for delays caused by carriers, customs, or unforeseen circumstances.

If your order arrives damaged or incomplete, please contact us within 48 hours of delivery with:

We will review your case and provide a resolution.

If you have any questions about your order or shipping, please contact us:

Business Name: Radiant IVY
Email: [ ]